Service status

Ordivum

Published incident in progress

This page contains published availability information only. It never publishes customer data, security detail, internal budgets or private support content. “No published incident” is not a continuous uptime guarantee.

Current components

Web appNo incident published
Account and data syncNo incident published
Nutrition lookupNo incident published
AI featuresInvestigating — INC-91241E1CF6AC4359
SubscriptionsNot launched

Incident history

INC-91241E1CF6AC4359

AI feature temporarily unavailable

Investigating

We have paused this feature while checks are completed. Existing ledger data remains available. Try again later.

Affected
AI features
Started
23 Jul 2026, 13:23 UTC

  1. 23 Jul 2026, 13:23 UTC · Investigating

    The feature is paused while checks are completed. No action is needed; try again later.

Paid-service credit policy

Once subscriptions open, an Ordivum-controlled outage lasting 24 consecutive hours or 48 cumulative hours in a billing period will qualify for the prepared affected-time remedy described in the subscription terms.